2001 Quick Tips to Learning Customer Service VHS Pack (Package) ***Contains 5 VHS Tapes: #PCL621 Reception Skills(VHS), #PCL622 Telephone Skills(VHS), #PCL623 Basic Customer Service Etiquette(VHS), #PCL624 Work Ethic Skills(VHS), & #PCL625 Professional Appearance(VHS) {Complete Pack with Above Items: ***Condition: Like New